Tag: customer service
-
I don’t mean to pile on United Airlines, but they do bring it on themselves sometimes. The latest TravelCommons podcast talks about how the “friendly skies” of United Airlines have… Listen to Episode →
-
Today’s Chicago Tribune gave front page coverage to a US Department of Transportation consumer forum on air travel. The story’s title, You Are Now Free To Take A Flying Leap,… Listen to Episode →
-
The drumbeat of complaints regarding United Airline’s deteriorating customer service continues. In the Trade Your Bags For Another $1/Hr post, I mentioned the results of the recent University of Michigan… Listen to Episode →
Enjoying the podcast? Subscribe to our newsletter for travel stories delivered to your inbox.